Every call, turned into a
standard, structured report.
Swarvo Post-Call analyses each conversation the moment it ends and returns the same scorecard every time: outcome, sentiment, intent, extracted details and the next best action, pushed straight to your CRM.
Every call
Gets a report
1 schema
Across all teams
Any CRM
Via webhooks
Raw transcript, recording and metadata arrive here automatically.
Call report
Standard schema v1The same answers,
on every call.
Stop reading transcripts. Get consistent, comparable data on every conversation, whoever made the call.
Instant call summary
A short, accurate summary of what was said and agreed, ready the second the call ends.
Outcome tagging
Every call is labelled with a consistent disposition: booked, interested, callback, not interested, wrong number.
Sentiment and intent
Scores that show how the customer felt and how ready they are to buy.
Detail extraction
Budget, timeline, location, objections and any custom field you define.
QA scorecard
Script adherence, tone and compliance checks scored the same way on every call.
Next best action
Suggests the follow-up and can trigger it, like a WhatsApp brochure or a reminder.
Standard JSON schema
One consistent structure for every call, so dashboards and automations never break.
CRM and WhatsApp push
Fields land in HubSpot, Zoho, Salesforce or Sheets and follow-ups go out automatically.
From hang-up to
CRM in moments.
Works on Swarvo voice agents and on calls from your own team.
Call ends
Audio and transcript are captured automatically.
Analyse
Summary, sentiment, intent and QA are generated.
Standardise
Everything is mapped to one fixed schema you control.
Sync and act
Fields are written to your CRM and follow-ups are triggered.
One report format.
Every team benefits.
Sales managers
Coach from comparable scorecards instead of random call listening.
QA and compliance
Check every call, not a sample, against the same rules.
Operations leaders
See outcomes, objections and trends across teams in one view.
Marketing
Learn which lead sources and campaigns produce real intent.
Collections
Track promises to pay and follow-up dates consistently.
Education and clinics
Log counselling and appointment outcomes without manual notes.
Questions, answered.
Every call is mapped to the same fields and scoring, so reports are comparable across agents, teams and campaigns, and your automations never break.
Know what happened on every call.
Book a demo and we will turn a few of your own calls into reports on the spot.